Privacy Policy

Last Updated: September 16, 2026

At Selavonia, operated by Momenry Hong Kong Limited, we appreciate the trust placed in us by our visitors and customers and take the protection of personal information seriously. This Privacy Policy describes how we collect, use, safeguard, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase through Selavonia.com.

1. Information We Collect

We collect certain information to provide a secure and convenient shopping experience and to process and fulfill your clothing orders accurately.

Information You Provide

When you place an order, register an account, subscribe to our emails, or communicate with customer support, we may collect information such as:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment-related information

Automated Information

When you browse our website, certain information may be collected automatically, including:

  • Your IP address

  • Browser and device information

  • Website interaction data collected through cookies and similar technologies (see Section 5)

2. How We Use Your Information

We may use the information we collect for purposes including:

  • Order Fulfillment: To process payments, prepare and deliver clothing orders, and send order confirmations and tracking updates

  • Customer Experience: To better understand your shopping experience and improve our website, apparel selection, and services

  • Communication: To respond to customer inquiries and, when you have opted in, provide updates regarding new clothing, promotions, or special offers

  • Security & Fraud Prevention: To help detect and prevent unauthorized transactions, fraudulent activity, and misuse

3. Data Protection & Security

Protecting your personal information is important to us.

  • Encryption: Sensitive payment information is transmitted using Secure Socket Layer (SSL) technology and encrypted through our payment gateway provider

  • Access Control: Personal information is maintained on secure networks and is accessible only to authorized personnel who are required to protect its confidentiality

  • No Card Storage: Selavonia does not retain your credit or debit card details on our servers after a transaction is completed

4. Third-Party Disclosure

Selavonia does not sell, trade, or rent your Personally Identifiable Information to third parties for their own independent use.

We may, however, provide limited information to trusted third-party service providers that assist with website operations, business functions, payment processing, clothing order fulfillment, analytics, or advertising, provided such information is handled in accordance with applicable privacy and data protection requirements.

Advertising & Marketing Partners

We may allow certain third-party partners to use cookies, pixels, or similar technologies on our website to evaluate advertising performance and provide more relevant advertisements.

These partners may collect information regarding your online activities across different websites over time.

Our partners may include:

  • Meta (Facebook / Instagram)

  • Google

  • AppLovin (Axon)

Information processed by these third parties is governed by their respective privacy policies.

You may be able to control or opt out of certain targeted advertising through the privacy settings provided by these platforms, your browser settings, or other available privacy tools.

5. Cookies Policy

Yes, we use cookies.

Cookies are small data files stored on your device that allow websites to recognize your browser and remember certain preferences or information.

Types of Cookies We Use

  • Strictly Necessary Cookies: Needed for essential website functions, including shopping cart and checkout features

  • Analytics & Performance Cookies: Used to understand how visitors interact with our website and improve the overall shopping experience

  • Marketing Cookies: May be used by advertising partners such as Meta, Google, and AppLovin to measure advertising performance and display relevant advertisements

For additional information regarding cookies used by Shopify, please review Shopify's applicable Cookie Policy.

You may disable cookies through your browser settings, although certain website features may not operate properly as a result.

6. Third-Party Links

Our website may include links to third-party websites or services.

These third parties operate independently and maintain their own privacy practices and policies. Selavonia is not responsible for the content, privacy procedures, security, or operation of third-party websites or services.

We encourage you to review the privacy policies of any external websites you decide to visit.

7. California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

  • Users may browse our website anonymously where technically available

  • This Privacy Policy can be accessed through a clearly visible link on our website

  • Material changes to this Privacy Policy will be published on this page

  • Users may request corrections or updates to their personal information by contacting us or, where available, through their account

Do Not Track Signals

Where supported and required by applicable law, we respond to browser-based privacy preferences and comparable tracking controls.

Certain third-party services integrated into our website may maintain their own policies regarding Do Not Track signals or similar browser preferences.

8. Children’s Privacy (COPPA)

Selavonia does not knowingly collect personal information from children under 13 years of age.

If you believe a child has submitted personal information to us, please contact us promptly at support@selavonia.com, and we will take appropriate steps to review and remove that information where required.

9. Fair Information Practices & Data Breaches

We maintain reasonable administrative, technical, and organizational safeguards intended to protect the personal information we process.

If a data breach occurs and notification is required under applicable law, we will take appropriate measures to notify affected individuals and relevant authorities within the legally required timeframes.

10. CAN-SPAM Act Compliance

We may collect and use your email address to:

  • Process clothing orders

  • Send order-related communications

  • Provide customer assistance

  • Respond to questions or requests

If you choose to opt in, we may also send promotional or marketing emails.

In accordance with applicable email marketing requirements:

  • We do not intentionally use deceptive sender details or misleading subject lines

  • Marketing communications are appropriately identified where required

  • We work with email service providers that are expected to comply with applicable requirements

  • You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing messages

Please note that even if you unsubscribe from promotional communications, we may continue sending transactional or service-related messages concerning your orders or account.

11. Contact Us

If you have questions regarding this Privacy Policy or how your personal information is collected, used, or protected, please contact us:

Store Name: Selavonia
Legal Business Name: Momenry Hong Kong Limited
Website: https://selavonia.com
Email: support@selavonia.com
Phone: (276) 276-1546

Business Address:
UNIT 2116A, 21/F, TOWER A, 83 KING LAM STREET, CHEUNG SHA WAN, HONG KONG