Terms of Service

OVERVIEW

Welcome to Selavonia.

Throughout these Terms, the words “we,” “us,” and “our” refer to Selavonia, operated by Momenry Hong Kong Limited. Selavonia operates this website and online store, together with all related information, content, functions, tools, clothing, products, and associated services (collectively, the “Services”), to provide customers with a thoughtfully curated online fashion shopping experience.

Selavonia is powered by Shopify Inc., which supplies the ecommerce technology used to make the Services available to you.

These Terms of Service (“Terms”) govern your access to and use of the Services, together with any policies incorporated or referenced within these Terms. Please review them carefully because they include important provisions regarding your legal rights, warranty limitations, and limitations of liability.

By accessing or using the Services, you agree to comply with these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you have reached the legal age of majority in your state, province, or country of residence, or that you have obtained any consent required to permit minor dependents to use the Services through devices that you own, purchase, or manage.

To access certain features of the Services, browse our online clothing store, or purchase apparel and related items, you may be asked to provide information including your email address, billing details, payment information, and shipping information.

You represent and warrant that all information you provide to us is accurate, current, complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity performed through your account. You may not sell, assign, transfer, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display and describe our clothing and other products accurately. However, colors, fit, measurements, fabric appearance, textures, or other visual characteristics may vary depending on your device, screen settings, lighting conditions, manufacturing differences, or similar factors.

We cannot guarantee that the appearance or quality of any clothing item, product, or service purchased through our store will exactly match how it appears on your screen.

Product descriptions, specifications, pricing, and availability may be revised or updated at any time without prior notice at our discretion.

We reserve the right to discontinue any product at any time and may limit the quantity of products or services available to particular individuals, geographic locations, or jurisdictions on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order through Selavonia, you are submitting an offer to purchase the selected clothing or other items.

Selavonia may accept, reject, limit, or cancel an order for any lawful reason at our discretion.

An order is not considered accepted until we have confirmed acceptance and successfully processed the applicable payment.

Please carefully review your order before submitting it. Once an order has been accepted or entered processing, we may no longer be able to accommodate a cancellation or modification request.

If an order is rejected, changed, or canceled, we may attempt to contact you using the email address, billing address, shipping address, and/or telephone number provided when the order was placed.

Returns, refunds, and exchanges are governed exclusively by our applicable Refund Policy.

You represent that purchases made through our store are intended for lawful personal or household use unless we expressly agree otherwise.

SECTION 4 – PRICES AND BILLING

Prices, discounts, promotional offers, and special promotions may be changed at any time without prior notice.

The amount charged for a clothing item, product, or service will generally be the price displayed when your order is submitted and will be reflected in your order confirmation.

Unless expressly stated otherwise, displayed prices may not include taxes, shipping charges, customs duties, import fees, or other applicable costs.

Pricing available through our online store may differ from prices offered through other websites, marketplaces, retailers, or promotional channels.

From time to time, we may offer promotions that are subject to separate conditions. If the terms of a particular promotion conflict with these Terms, the specific promotional conditions will apply to that promotion.

You agree to provide accurate, complete, and current billing, payment, purchase, and account information for all transactions completed through our store.

You also agree to update your account and payment details as needed so that we can process your purchases and contact you regarding your order.

You represent and warrant that:

  1. The payment information you provide is accurate and complete;

  2. You are authorized to use the selected payment method;

  3. Charges submitted through that payment method will be honored by the applicable payment provider; and

  4. You will pay all valid charges associated with your purchase.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery timeframes shown on our website are estimates only and are not guaranteed unless we expressly state otherwise.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, severe weather, holidays, transportation interruptions, incomplete or incorrect shipping information, or other unforeseen circumstances.

We are not responsible for delays caused by third-party carriers, customs authorities, or other events outside our reasonable control.

Any rights or remedies relating to damaged, missing, delayed, or undelivered orders will be handled under our Shipping Policy, Refund Policy, and applicable law.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, trade names, logos, branding, written materials, images, graphics, videos, audio, clothing descriptions, customer reviews, website layouts, designs, and other content, are owned by or licensed to Selavonia, Momenry Hong Kong Limited, our affiliates, licensors, or other applicable rights holders and are protected by relevant intellectual property laws.

These Terms permit you to access and use the Services only for lawful personal and non-commercial purposes.

Unless we expressly authorize otherwise, you may not reproduce, copy, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, sell, license, or otherwise exploit any part of the Services or their content.

Except where expressly provided in these Terms, nothing grants you any license or other right under any patent, trademark, copyright, trade secret, or other intellectual property belonging to Selavonia, Shopify, or any third party.

Selavonia’s name, logos, product names, service names, designs, and slogans may constitute trademarks or other intellectual property belonging to Selavonia, its affiliates, or licensors where applicable.

Shopify’s names, logos, products, services, designs, and slogans remain trademarks or intellectual property of Shopify or the applicable rights holders.

All other trademarks remain the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access through the Services to third-party tools that we do not own, operate, monitor, or control.

You acknowledge and agree that access to such tools may be provided on an “as is” and “as available” basis without warranties, representations, endorsements, or conditions from us.

To the maximum extent permitted by law, we will not be liable for losses or obligations arising from your use of optional third-party tools.

Your use of third-party tools is entirely at your own discretion and risk, and you should review and accept the relevant third-party terms before using them.

We may introduce new features, tools, services, or resources in the future. Any additions will form part of the Services and will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may include content, integrations, materials, or links to websites and services operated by third parties.

We are not responsible for independently reviewing or confirming the accuracy, content, security, policies, practices, products, or services of third-party websites.

If you leave our Services to visit or use a third-party website or service, you do so at your own discretion and risk.

To the fullest extent permitted by applicable law, we are not responsible for losses or damages resulting from your use of third-party websites or from purchases or use of products, services, content, or resources provided by third parties.

Please carefully review the relevant third party’s terms, policies, and practices before entering into any transaction.

Questions, complaints, disputes, or concerns relating to third-party products or services should generally be directed to the applicable third-party provider.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Selavonia is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services.

However, purchases completed through our Store are transactions directly between you and Selavonia / Momenry Hong Kong Limited, and not transactions with Shopify.

By using the Services, you acknowledge that, to the extent permitted by applicable law, Shopify is not responsible for products sold through Selavonia or for disputes, injuries, damages, or losses arising directly from transactions between you and Selavonia.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our online store is powered by Shopify, Shopify may also collect and process certain personal information connected with your access to and use of the Services.

Information submitted through the Services may be shared or transmitted to Shopify and other service providers that support our business operations, payment processing, clothing order fulfillment, fraud prevention, customer support, and maintenance of the Services.

Some of these service providers may operate in countries or regions outside your place of residence.

Please review our Privacy Policy for additional information about how personal information is collected, processed, stored, disclosed, and protected.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, comments, reviews, proposals, plans, photographs, videos, or other materials concerning our Services (“Feedback”), you grant us, to the extent permitted by applicable law, a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback in connection with operating, developing, improving, and promoting our Services.

You represent and warrant that:

  1. You own or otherwise possess all necessary rights to the Feedback you provide;

  2. You have disclosed any material compensation or incentives connected with that Feedback where legally required; and

  3. Your Feedback complies with these Terms and applicable law.

Unless applicable law requires otherwise, we have no obligation to keep Feedback confidential, compensate you for it, or respond to it.

We reserve the right, but are not obligated, to monitor, edit, restrict, or remove Feedback that we reasonably believe violates applicable law, intellectual property rights, these Terms, or the rights of another person.

You may not submit Feedback containing unlawful, abusive, defamatory, obscene, fraudulent, infringing, malicious, or otherwise harmful material.

You remain responsible for all Feedback you submit and for its accuracy.

SECTION 12 – ERRORS AND OMISSIONS

Information made available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, sizing information, pricing, promotions, offers, shipping fees, estimated delivery periods, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to revise information when appropriate without prior notice.

Where permitted by applicable law, we may also modify or cancel orders affected by a material pricing or information error.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You may not directly or indirectly access or use the Services:

  • For unlawful, fraudulent, or malicious purposes;

  • To violate applicable laws, regulations, rules, or ordinances;

  • To infringe our intellectual property rights or those of another party;

  • To harass, abuse, threaten, defame, intimidate, discriminate against, or harm another person;

  • To submit false, fraudulent, deceptive, or misleading information;

  • To distribute spam, unsolicited advertising, chain messages, or other unauthorized solicitations;

  • To impersonate another individual or organization;

  • To upload or transmit viruses, malware, malicious code, or harmful software;

  • To reproduce, duplicate, copy, sell, resell, or improperly exploit any portion of the Services;

  • To collect or track another person’s personal information without lawful authorization;

  • To phish, pharm, scrape, spider, crawl, or otherwise access the Services through unauthorized automated methods;

  • To interfere with the security or proper functioning of the Services; or

  • To engage in conduct that interferes with or disrupts another person’s use of the Services.

We reserve the right to suspend, limit, or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14 – TERMINATION

Where permitted by law, we may suspend or terminate your access to all or any part of the Services if you breach these Terms, engage in fraudulent or unlawful activity, misuse the Services, or create security or operational risks.

You will remain responsible for any amounts lawfully owed before termination takes effect.

Provisions that by their nature are intended to survive termination will remain effective, including provisions relating to intellectual property, Feedback, disclaimers, limitation of liability, indemnification, dispute resolution, severability, and other continuing rights and obligations.

SECTION 15 – DISCLAIMER OF WARRANTIES

Information provided through the Services is made available for general informational purposes.

Although we make reasonable efforts to provide accurate information, we do not guarantee that all information will always be complete, current, accurate, or free from errors.

Your reliance on information provided through the Services is at your own discretion and risk.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT WHERE EXPRESSLY STATED OTHERWISE BY SELAVONIA, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Certain jurisdictions do not permit particular warranty exclusions or limitations. In those jurisdictions, the exclusions above apply only to the extent permitted by applicable law.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SELAVONIA, MOMENRY HONG KONG LIMITED, OUR AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR CLOTHING OR OTHER PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS MAY INCLUDE, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, BUSINESS INTERRUPTION, OR REPLACEMENT COSTS.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

SECTION 17 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Selavonia, Momenry Hong Kong Limited, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party losses, claims, liabilities, damages, and reasonable legal expenses resulting from:

  1. Your material breach of these Terms;

  2. Your violation of applicable law or another party’s rights; or

  3. Your unlawful or unauthorized use of the Services.

We may notify you of any applicable claim and may participate in or assume control of its defense where legally permitted.

SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the maximum extent permitted under applicable law.

Any portion that cannot be enforced will be treated as severed from these Terms without affecting the validity or enforceability of the remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision contained in these Terms does not operate as a waiver of that right or provision.

These Terms, together with the policies and operating rules published on our website relating to the Services, constitute the entire agreement between you and us regarding your use of the Services and replace earlier agreements or communications concerning the same subject matter.

Any ambiguity in these Terms will not automatically be interpreted against either party solely because that party participated in preparing the Terms.

SECTION 20 – ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written approval, except where applicable law provides otherwise.

We may transfer or assign our rights or responsibilities under these Terms as part of a merger, acquisition, corporate restructuring, sale of assets, or another lawful business transaction, subject to applicable law.

SECTION 21 – GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service and any separate agreements under which we provide the Services will be governed by and interpreted according to the applicable laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your place of residence provide otherwise.

Any dispute, controversy, difference, or claim arising from or relating to these Terms, including their existence, validity, interpretation, performance, breach, or termination, that cannot be resolved informally may, where legally permitted, be referred to arbitration in Hong Kong.

Any arbitration will be conducted in accordance with applicable Hong Kong arbitration law and the rules of an appropriate recognized arbitration institution agreed upon by the parties or otherwise selected in accordance with applicable law.

Nothing in this section prevents consumers from exercising any mandatory legal rights or remedies available under laws that apply to them.

SECTION 22 – HEADINGS

The headings appearing throughout these Terms are included solely for convenience and do not limit, change, or otherwise affect the meaning or interpretation of any provision.

SECTION 23 – CHANGES TO TERMS

You may review the latest version of these Terms of Service on this page at any time.

Subject to applicable law, we reserve the right to revise, amend, update, or replace any portion of these Terms by publishing revised Terms on our website.

Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services after revised Terms become effective constitutes acceptance of those revisions where permitted by applicable law.

SECTION 24 – CONTACT INFORMATION

Questions concerning these Terms of Service may be submitted using the following contact details:

Store Name: Selavonia

Legal Business Name: Momenry Hong Kong Limited

Website: https://selavonia.com

Email: support@selavonia.com

Phone: (276) 276-1546

Business Address:
UNIT 2116A, 21/F, TOWER A, 83 KING LAM STREET, CHEUNG SHA WAN, HONG KONG