Terms of Service

OVERVIEW

Welcome to Avelquora.

The words “we,” “us,” and “our” refer to Avelquora, operated by RPT-HONGKONG Limited. Avelquora manages this website and online store, including all associated information, content, features, tools, apparel, products, and related services (collectively, the “Services”), to provide customers with a curated online fashion shopping experience.

Avelquora is powered by Shopify Inc., which provides the technology that allows us to make the Services available to you.

These Terms of Service (“Terms”) apply to your access to and use of our Services, together with any policies referenced in these Terms. Please read them carefully, as they contain important provisions concerning your legal rights, warranty limitations, and limitations of liability.

By accessing or using the Services, you agree to comply with these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you confirm that you have reached the legal age of majority in your state, province, or country of residence, or that you have obtained any consent required to allow minor dependents to use the Services through devices that you own, purchase, or manage.

To access certain parts of the Services, browse our online store, or purchase clothing and related products, you may be asked to provide information such as your email address, billing details, payment information, and shipping information.

You represent and warrant that all information provided to us is accurate, current, and complete and that you have the necessary rights to provide that information.

You are solely responsible for protecting your account credentials and for all activity carried out through your account. You may not sell, transfer, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We take reasonable steps to present and describe our apparel and other products accurately. However, colors, fit, dimensions, fabric appearance, or other visual details may look different depending on your device, screen settings, lighting conditions, or other factors.

We do not guarantee that the appearance or quality of any product or service purchased through our store will exactly match how it appears on your screen.

Product descriptions, specifications, prices, and availability may be revised at any time without prior notice at our sole discretion.

We reserve the right to discontinue products at any time and may restrict the quantity of products or services available to any person, geographic area, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you submit an order through Avelquora, you are making an offer to purchase the selected items.

Avelquora reserves the right to accept, decline, restrict, or cancel an order for any lawful reason at our discretion.

An order is not considered accepted until we confirm acceptance and successfully process the applicable payment.

Please review your order carefully before submitting it. Once an order has been accepted or entered processing, we may not be able to accommodate requests to cancel or modify it.

If we reject, revise, or cancel an order, we may attempt to contact you using the email address, billing address, shipping address, and/or telephone number provided when the order was placed.

Returns, refunds, and exchanges are governed exclusively by our applicable Refund Policy.

You represent that purchases made through our store are intended for lawful personal or household use unless we expressly agree otherwise.

SECTION 4 – PRICES AND BILLING

Prices, discounts, promotions, and special offers may change at any time without advance notice.

The amount charged for a product or service will generally be the price displayed when your order is submitted and will appear in your order confirmation.

Unless otherwise indicated, displayed prices may exclude taxes, delivery fees, customs duties, import charges, or other applicable costs.

Pricing offered through our online store may differ from pricing available through other websites, marketplaces, retailers, or promotional channels.

From time to time, we may provide promotions governed by separate terms. If the terms of a specific promotion conflict with these Terms, the promotion-specific terms will apply to that promotion.

You agree to provide accurate, complete, and current billing, payment, purchase, and account information for all transactions made through our store.

You also agree to update your account and payment details when necessary so we can process your purchases and contact you regarding your order.

You represent and warrant that:

  1. The payment details you submit are accurate and complete;

  2. You are authorized to use the chosen payment method;

  3. Charges made through that payment method will be honored by your payment provider; and

  4. You will pay all applicable charges connected with your purchase.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery timeframes displayed on our website are estimates only and are not guaranteed unless we expressly state otherwise.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather, holidays, transportation interruptions, incomplete or incorrect delivery information, or other unforeseen events.

We are not responsible for delays caused by third-party shipping carriers, customs authorities, or other circumstances beyond our reasonable control.

Any rights relating to damaged, missing, delayed, or undelivered orders will be handled according to our Shipping Policy, Refund Policy, and applicable law.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, trade names, logos, brands, written content, images, graphics, videos, audio, apparel descriptions, customer reviews, website layouts, designs, and other materials, are owned by or licensed to Avelquora, RPT-HONGKONG Limited, our affiliates, licensors, or other applicable rights holders and are protected under relevant intellectual property laws.

These Terms allow you to use the Services only for lawful personal and non-commercial purposes.

Unless we expressly authorize otherwise, you may not reproduce, copy, distribute, alter, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, sell, license, or otherwise exploit any part of the Services or its content.

Except where specifically stated in these Terms, nothing grants you any license or other right under any patent, trademark, copyright, trade secret, or other intellectual property belonging to Avelquora, Shopify, or any third party.

Avelquora’s name, logos, product names, service names, designs, and slogans are trademarks or intellectual property of Avelquora, its affiliates, or licensors where applicable.

Shopify’s names, logos, products, services, designs, and slogans are trademarks or intellectual property belonging to Shopify or the applicable rights holders.

All other trademarks remain the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access through the Services to third-party tools that we do not operate, monitor, or control.

You acknowledge and agree that access to these tools may be provided on an “as is” and “as available” basis, without warranties, representations, endorsements, or conditions from us.

To the maximum extent permitted by law, we will not be responsible for liabilities resulting from your use of optional third-party tools.

Your decision to use third-party tools is entirely at your discretion and risk, and you should review and accept the applicable third-party terms before using them.

We may introduce additional features, tools, services, or resources in the future. Any such additions will become part of the Services and will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain content, integrations, materials, or links to third-party websites and services.

We are not responsible for reviewing or verifying the accuracy, content, security, policies, practices, products, or services of third-party websites.

If you leave our Services to access a third-party website or service, you do so at your own discretion and risk.

To the fullest extent permitted by applicable law, we are not responsible for losses or damages resulting from your use of third-party websites or from purchases or use of products, services, content, or resources offered by third parties.

Please review the applicable third party’s terms, policies, and practices carefully before entering into any transaction.

Questions, complaints, disputes, or concerns regarding third-party products or services should generally be directed to the applicable third-party provider.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Avelquora is powered by Shopify, which provides the platform that allows us to offer the Services.

However, purchases made through our Store are transactions directly between you and Avelquora / RPT-HONGKONG Limited, and not with Shopify.

By using the Services, you acknowledge that, to the extent permitted by applicable law, Shopify is not responsible for products sold by Avelquora or for disputes, injuries, damages, or losses arising directly from transactions between you and Avelquora.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled according to our Privacy Policy.

Because our store is powered by Shopify, Shopify may also collect and process certain personal information relating to your access to and use of the Services.

Information submitted through the Services may be shared or transmitted to Shopify and other service providers that assist with operating our business, processing transactions, fulfilling clothing orders, preventing fraud, providing customer service, and maintaining the Services.

Some of these providers may operate in countries or regions different from where you live.

Please review our Privacy Policy for further information regarding how personal information is collected, processed, stored, disclosed, and protected.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans, images, videos, or other materials relating to our Services (“Feedback”), you grant us, to the extent permitted by applicable law, a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback in connection with operating, developing, improving, and promoting our Services.

You represent and warrant that:

  1. You own or possess all necessary rights to the Feedback you provide;

  2. You have disclosed any material compensation or incentives related to that Feedback where legally required; and

  3. Your Feedback complies with these Terms and applicable law.

Unless otherwise required by applicable law, we are not obligated to keep Feedback confidential, compensate you for it, or respond to it.

We reserve the right, but are not required, to monitor, edit, restrict, or remove Feedback that we reasonably believe violates applicable law, intellectual property rights, these Terms, or another person’s rights.

You may not submit Feedback containing unlawful, abusive, defamatory, obscene, fraudulent, infringing, malicious, or otherwise harmful material.

You remain responsible for the Feedback you submit and for its accuracy.

SECTION 12 – ERRORS AND OMISSIONS

Information available through the Services may occasionally include typographical errors, inaccuracies, or omissions regarding product descriptions, sizing, pricing, promotions, offers, shipping fees, estimated delivery times, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to update information when appropriate without prior notice.

Where permitted by applicable law, we may also revise or cancel orders affected by a material pricing or information error.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use or access the Services, directly or indirectly:

  • For unlawful, fraudulent, or malicious activities;

  • To violate applicable laws, regulations, rules, or ordinances;

  • To infringe our intellectual property rights or those of another party;

  • To harass, abuse, threaten, defame, intimidate, discriminate against, or harm another person;

  • To submit false, fraudulent, or misleading information;

  • To distribute spam, unsolicited advertising, chain letters, or other unauthorized solicitations;

  • To impersonate another individual or organization;

  • To upload or transmit viruses, malware, malicious code, or harmful software;

  • To reproduce, duplicate, copy, sell, resell, or improperly exploit any portion of the Services;

  • To collect or track personal information about others without lawful authorization;

  • To phish, pharm, scrape, spider, crawl, or otherwise access the Services through unauthorized automated methods;

  • To interfere with the security or proper operation of the Services; or

  • To engage in conduct that prevents or disrupts another person’s use of the Services.

We reserve the right to suspend, restrict, or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14 – TERMINATION

Where permitted by law, we may suspend or terminate your access to all or any portion of the Services if you violate these Terms, engage in fraudulent or unlawful conduct, misuse the Services, or create security or operational risks.

You will remain responsible for amounts lawfully owed before termination.

Provisions that are intended by their nature to survive termination will remain effective, including provisions regarding intellectual property, Feedback, disclaimers, limitation of liability, indemnification, dispute resolution, severability, and other continuing rights and obligations.

SECTION 15 – DISCLAIMER OF WARRANTIES

Information made available through the Services is provided for general informational purposes.

Although we make reasonable efforts to provide accurate information, we do not guarantee that all information will always be complete, current, accurate, or free of errors.

Your reliance on information available through the Services is at your own discretion and risk.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT WHERE EXPRESSLY STATED OTHERWISE BY AVELQUORA, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE EXTENT ALLOWED BY APPLICABLE LAW, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Certain jurisdictions do not permit specific warranty exclusions or limitations. In those jurisdictions, these exclusions apply only to the extent permitted by applicable law.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AVELQUORA, RPT-HONGKONG LIMITED, OUR AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR CLOTHING OR OTHER PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS MAY INCLUDE, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, BUSINESS INTERRUPTION, OR REPLACEMENT COSTS.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

SECTION 17 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Avelquora, RPT-HONGKONG Limited, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party losses, claims, liabilities, damages, and reasonable legal expenses arising from:

  1. Your material breach of these Terms;

  2. Your violation of applicable law or another party’s rights; or

  3. Your unlawful or unauthorized use of the Services.

We may notify you of any applicable claim and may participate in or assume control of its defense where permitted by law.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the maximum extent allowed by applicable law.

Any portion that cannot be enforced will be treated as severed from these Terms without affecting the validity or enforceability of the remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision contained in these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and operating rules published on our website relating to the Services, form the complete agreement between you and us regarding your use of the Services and replace prior agreements or communications concerning the same subject matter.

No ambiguity in these Terms will automatically be interpreted against either party solely because that party participated in preparing the Terms.

SECTION 20 – ASSIGNMENT

You may not transfer, delegate, or assign your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.

We may transfer or assign our rights or responsibilities under these Terms as part of a merger, acquisition, corporate restructuring, sale of assets, or other lawful business transaction, subject to applicable law.

SECTION 21 – GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service and any separate agreements through which we provide the Services will be governed by and interpreted according to the applicable laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your place of residence provide otherwise.

Any dispute, controversy, difference, or claim arising out of or relating to these Terms, including their existence, validity, interpretation, performance, breach, or termination, that cannot be resolved informally may, where legally permitted, be referred to arbitration in Hong Kong.

Any arbitration will be conducted according to applicable Hong Kong arbitration law and the rules of an appropriate recognized arbitration institution agreed upon by the parties or otherwise selected in accordance with applicable law.

Nothing in this section prevents consumers from exercising mandatory legal rights or remedies available under laws applicable to them.

SECTION 22 – HEADINGS

The headings used throughout these Terms are included only for convenience and do not limit or otherwise alter the meaning or interpretation of any provision.

SECTION 23 – CHANGES TO TERMS

You may review the most current version of these Terms of Service on this page at any time.

Subject to applicable law, we reserve the right to revise, update, modify, or replace any part of these Terms by publishing updated Terms on our website.

Where applicable law requires it, we will provide notice of material changes.

Your continued use of the Services after revised Terms become effective constitutes acceptance of those revisions where permitted by applicable law.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms of Service may be submitted using the contact information below:

Store Name: Avelquora

Legal Business Name: RPT-HONGKONG Limited

Website: https://avelquora.com

Email: support@avelquora.com

Phone: (850) 706-7623

Business Address:
ROOM 3C, 12/F, 9 LAI YIP STREET KWUN TONG, KLN, HONG KONG